We built this for Shed
This isn't a slide deck. It's a working AI agent that answers real Member questions about your GLP-1 program — side effects, dose timing, refills and shipping, care team booking, pricing and insurance, and pause/cancel. Try it.
Try the Chat Agent
Ask about managing a GLP-1 side effect, what to do about a missed dose, when your next shipment arrives, booking your Provider or Nurse, pricing and HSA/FSA, or pausing your program.
In production, the widget's appearance and behavior are fully customizable to match Shed's brand.
What Lorikeet Can Deliver for Shed
Built around real Member scenarios — side-effect support, dose timing, refill logistics, care team routing, and the moments where weight-loss anxiety meets medical safety.
Natural Conversations
Members describe side effects, dose anxiety, or shipping worries in their own words. Lorikeet understands context, asks the right follow-ups, and resolves — not just FAQ lookups.
All Channels Available
The same AI brain across chat, voice, email, and SMS. Members get consistent answers in the Shed app, on the phone with Member Success, or through Care Team email.
Clinical Safety, Built-In
Built for regulated telehealth. Guardrails block dose changes from the AI, detect medical emergencies (severe abdominal pain, dehydration, allergic reaction, suicidal ideation) and route to 911 or 988, and never overpromise outcomes.
24/7 Availability
Members don't wait for business hours. Lorikeet handles dose questions, side-effect support, shipping updates, and pricing concerns around the clock — Care Team gets the high-touch work.
Ready for Your Systems
In production, connects to Shed's Member systems, prescription / pharmacy partners, shipment tracking, and Care Team scheduling. This demo shows the experience — yours will have real lookups.
Deploy in Days
This demo — Member scenarios, knowledge base, chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Shed. Real logic for real Member scenarios.
Mapped Your Scenarios
GLP-1 basics and titration, side-effect self-care and escalation, dose timing and missed doses, shipping and refills, Care Team messaging and booking, pricing and HSA/FSA, pause and cancel.
Added Your Knowledge
Procedural guides for every Care Team role (Provider, Nurse, MSM, Dietitian, Health Coach), the GLP-1 self-care playbook, the refill / shipping rules, and pricing — all searchable by the AI when Members ask.
Set the Safety Controls
Never adjusts a dose. Routes possible pancreatitis, severe dehydration, allergic reactions, and suicidal ideation to 911 / 988 first — with no troubleshooting in the way. Routes all prescribing questions to the Provider.
Went Live
Chat is working right now. Ready to connect to Shed's actual Member data, pharmacy partner, shipment tracking, and Care Team scheduling backends.
Ready to Add the World's Best CX AI?
Connected to your actual Member data. Handling your real Care Team volume across the Shed app, voice, and email. This sandbox is just the start.
Finish Setting Up Your Sandbox